Voice Biometric Authentication
Validate your customers quickly, securely and frictionless
The perfect solution for companies that require telephone-based customer authentication.
Secure experiences for your customers
All you need to authenticate your customers is their voice and 3 seconds of conversation.
20% Call Time Reduction
Authenticate in just 3 seconds of customer speech, leveraging unique and inherent voice features.
Frictionless
Verify your customers’ identities through natural conversation, with no preset phrases or passwords to remember.
Security and Fraud Detection
Prevent and detect fraud and identity theft through blacklisting.
Automate processes in your IVR
Include voice biometric authentication within your IVR to automate password reset processes and enable easy access to transactions.
Language-independent
Whatever language you speak, your voiceprint is the same. Authenticate in any language securely and correctly.
Easy integration
Utilize with a flexible architecture that allows integration of a wide variety of existing infrastructures.
Accelerate Contact Center Excellence
Create secure and seamless customer experiences through passive authentication.
Customer Experience
Simplify verification processes and offer your customers a seamless, fast, and frictionless experience.
Security and Anti-fraud
Assure your customers’ identity through the inherent qualities of their voice and ensure secure access to transactions and services.
Efficiency
Reduce the time and operational costs associated with customer verification processes. Enable agents to attend to more customers more efficiently without compromising service quality.
Authenticate your agents with their voice
We offer a frictionless voice biometric authentication solution that guarantees the identity of the workforce in any channel they use to connect to corporate environments on-site or remotely.
Identity assurance through a combination of voice biometrics and transcription.
Reduced dependence on external devices.
Improved user satisfaction.
Enhanced security.
A different and smarter way to authenticate by voice
Download our Whitepaper and understand how to perform two-factor authentications securely and without complications with voice biometrics.
Stay ahead of industry needs
Financial Services
More security and protection against fraud. Make it easy for your customers to create and access their remote services and transactions easily, securely and speedily.
Telecommunications
Prevent fraudsters from taking control of your customers’ accounts and protect them from identity theft related to SIM Swapping fraud.
Public Services / Government
Ensure secure access to public services or remote proof of life processes by validating citizen identity through voice biometrics.
Insurance
Quickly and securely verify your customers and focus on their needs. Eliminate the need for passwords and protect users and your business against identity fraud.
Meet the Recordia® Solution
Flexible
It adapts to your needs and your budget.
Secure
Complies with data protection and quality of service regulations.
Innovative
Uses artificial intelligence and natural language processing to analyze conversations.
Effective
Helps you improve customer experience, increase revenue and reduce costs.
Discover the power of Recordia® and unlock your full potential!
Our team of seasoned experts will guide you towards the best approach to overcome any obstacle with ease. Contact us now and experience the ultimate solution to all your needs!
Brochure
Explore the world of Recordia! Download our brochure to discover more.
Use Cases
Discover Recordia®’s versatility through its wide array of use cases.