Mobile Call Recording

Recordia® Telephony Service

Capture all your mobile business conversations and ensure regulatory compliance.

Ensure control of your business recordings and keep them secure, accessible and of the highest quality with Recordia® Telephony Services.

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Mujer usando móvil junto a mensajes sobre capturar y controlar interacciones para cumplir y asegurar grabaciones móviles

Mobile call recording for compliance

Recordia® Telephony Service (RTS) enables your sales agents to operate worldwide by providing an international telephone network for mobile lines that allows them to call from anywhere.

RTS works over the Internet, allowing your company to record all your calls within Recordia® in a safe and secure environment without complex integrations, changes with operators, or PBXs. RTS can coexist with both.

Recordia® Telephony Service in action

A mobile call recording system that protects and supports the world's most regulated industries.

Icono de operadora con auriculares que representa servicio de telefonía y atención de llamadas para móviles y centralitas

For mobiles and switchboards.

Globo con flechas circulares azules representando la cobertura internacional del servicio de telefonía y grabación de llamadas

International coverage.

Icono de candado dentro de escudo azul, representando seguridad y protección de datos en Recordia Telephony Service

Eliminates security breaches.

Icono azul de documento con lápiz que simboliza registro y cumplimiento normativo en el servicio de grabación de llamadas

Ensures compliance.

Icono de flecha descendente azul sobre fondo celeste que representa la reducción de costes del servicio

Reduces costs.

Icono de smartphone azul que representa líneas móviles compatibles sin cambiar de operador ni número

No need to change the operator or number.

Icono circular azul con cuatro flechas apuntando al centro, simboliza centralización de grabaciones en una única plataforma

All your recordings are centralized on a single platform.

Icono azul de chip con cerebro que representa la inteligencia artificial de Recordia para analizar grabaciones

Without missing any detail with Recordia® Artificial Intelligence.

Icono de batería con rayo azul sobre fondo celeste que representa bajo consumo de batería del servicio

Minimum battery consumption.

Ejecutivo hablando por móvil rodeado de iconos de seguridad y panel que muestra métricas de cumplimiento y rendimiento

Ensure compliance in all your mobile conversations

RTS has a robust security system to protect the privacy of the people involved in the call and prevent unauthorized access to the recordings.

Centralized on a single platform. No storage of recordings on the phone for regulatory compliance.

BYOD. Use your phone for personal and professional calls, with only professional calls being recorded.

Permission granularity. Assign supervisors to specific groups of users to search or replay conversations.

Compliance with international regulations. Comply with the most stringent rules and requirements like HIPAA or CMS Medicare.st accurate transcriptions.

Anonymization of sensitive data. Eliminate personal data (PII) for Healthcare or card payment environments and ensure PCI compliance.

Improve the productivity of your sales team

RTS with Recordia® Artificial Intelligence technology.

Combining Recordia® AI technology with RTS, analyze and improve the performance of salespeople to make decisions based on concrete data.

Detect the sales tactics that work best to close deals and sales and how to better focus your value proposition.

Identify keywords and topics of interest in calls to improve the quality of customer interactions.

Evaluate salespeople's performance in terms of persuasion, sales techniques and active listening skills.

Identify patterns in calls that may indicate the need to improve certain aspects of the sales process, such as how customers are approached or how rejections are handled.

Recordia® offers a global view of the sales force's performance. In terms of sales results and conversion rate and allows comparisons between different salespeople or teams.

Persona analiza gráficos de ventas en una pizarra, asociada a mensajes sobre evaluación de llamadas y rendimiento comercial

Integrate your calls easily into your CRM

Focus solely on sales; without needing to take notes or waste time on manual CRM management.

Enrich your CRM and retrieve your calls made through the RTS App to listen to them, download them, transcribe them or view the recording details within your Salesforce or MS Dynamics CRM.

Incorporate interactions that have been made with customers into your CRM without consuming your storage capacity and access each customer's calls with one click.

Recordia® provides full transcripts of all calls directly into your CRM, offering another way to gain visibility into every conversation your sales reps have with prospects.

Persona usando el móvil rodeada de logos de CRM como Salesforce y Dynamics 365, simbolizando integración con RTS

Discover the power of Recordia® and unlock your full potential!

Our team of seasoned experts will guide you towards the best approach to overcome any obstacle with ease. Contact us now and experience the ultimate solution to all your needs!

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