Voice Biometric Authentication

Validate your customers quickly, securely and frictionless

The perfect solution for companies that require telephone-based customer authentication.

Hombre hablando por teléfono acompañado de gráficos que representan autenticación biométrica de voz rápida y segura

Secure experiences for your customers

All you need to authenticate your customers is their voice and 3 seconds of conversation.

Ícono verde de velocímetro que representa autenticación de voz rápida y reducción del tiempo de llamada

20% Call Time Reduction

Authenticate in just 3 seconds of customer speech, leveraging unique and inherent voice features.

Ícono azul de flecha recta y flecha ondulada que simbolizan autenticación de voz fluida y sin fricción

Frictionless

Verify your customers' identities through natural conversation, with no preset phrases or passwords to remember.

Icono de escudo coral con marca de verificación, representa seguridad y detección de fraudes en autenticación por voz

Security and Fraud Detection

Prevent and detect fraud and identity theft through blacklisting.

Ícono decorativo de círculos morados, usado como gráfico alusivo a procesos automáticos en IVR con biometría de voz

Automate processes in your IVR

Include voice biometric authentication within your IVR to automate password reset processes and enable easy access to transactions.

Icono amarillo de globo terráqueo dentro de bocadillo, representa autenticación de voz independiente del idioma

Language-independent

Whatever language you speak, your voiceprint is the same. Authenticate in any language securely and correctly.

Ícono rosa abstracto de bloques modulares, simboliza integración flexible en solución de autenticación por voz

Easy integration

Utilize with a flexible architecture that allows integration of a wide variety of existing infrastructures.

Accelerate Contact Center Excellence

Create secure and seamless customer experiences through passive authentication.

Customer Experience

Simplify verification processes and offer your customers a seamless, fast, and frictionless experience.

Security and Anti-fraud

Assure your customers' identity through the inherent qualities of their voice and ensure secure access to transactions and services.

Efficiency

Reduce the time and operational costs associated with customer verification processes. Enable agents to attend to more customers more efficiently without compromising service quality.
Métricas de autenticación por voz: más del 98 % de efectividad y reducción de 45 segundos en el tiempo promedio de llamada
Agente con auriculares usando voz junto a texto Fast and safe Authentications sobre autenticación biométrica por voz

Two-factor security for employees

Authenticate your agents with their voice

We offer a frictionless voice biometric authentication solution that guarantees the identity of the workforce in any channel they use to connect to corporate environments on-site or remotely.

Ícono de huella dactilar azul sobre fondo celeste que representa autenticación biométrica por voz y seguridad de identidad

Identity assurance through a combination of voice biometrics and transcription.

Icono de computadora y dispositivos móviles que ilustra menor dependencia de dispositivos externos gracias a la voz

Reduced dependence on external devices.

Ícono de cara sonriente azul que refuerza el beneficio de mayor satisfacción del usuario con la autenticación por voz

Improved user satisfaction.

Icono de candado dentro de un escudo azul que representa seguridad reforzada en autenticación biométrica por voz

Enhanced security.

A different and smarter way to authenticate by voice

Download our Whitepaper and understand how to perform two-factor authentications securely and without complications with voice biometrics.

Portada de un whitepaper sobre autenticación de dos factores con biometría de voz junto a icono de descarga

Stay ahead of industry needs

Ícono de bolsa de dinero que representa servicios financieros protegidos con autenticación de voz

Financial Services

More security and protection against fraud. Make it easy for your customers to create and access their remote services and transactions easily, securely and speedily.

Ícono rosa de edificio gubernamental que representa servicios públicos para autenticación biométrica de voz y prevención de fraude

Public Services / Government

Ensure secure access to public services or remote proof of life processes by validating citizen identity through voice biometrics.

Icono de antena de telecomunicaciones que representa el sector telco en voz biométrica y seguridad contra fraudes

Telecommunications

Prevent fraudsters from taking control of your customers' accounts and protect them from identity theft related to SIM Swapping fraud.

Ícono verde de manos sosteniendo un corazón, simboliza protección y confianza en seguros con biometría de voz

Insurance

Quickly and securely verify your customers and focus on their needs. Eliminate the need for passwords and protect users and your business against identity fraud.

Meet the Recordia® Solution

Dos piezas de rompecabezas encajando, simbolizando la flexibilidad y adaptación de la solución de autenticación por voz

Flexible

It adapts to your needs and your budget.

Candado azul oscuro que representa seguridad y cumplimiento de normativas de protección de datos

Secure

Complies with data protection and quality of service regulations.

Ícono de chip con letras AI representando inteligencia artificial para análisis de conversaciones con voz biométrica

Innovative

Uses artificial intelligence and natural language processing to analyze conversations.

Icono de barras ascendentes con flecha, simboliza mejora de resultados con autenticación biométrica por voz

Effective

Helps you improve customer experience, increase revenue and reduce costs.

Discover the power of Recordia® and unlock your full potential!

Our team of seasoned experts will guide you towards the best approach to overcome any obstacle with ease. Contact us now and experience the ultimate solution to all your needs!

Brochure

Explore the world of Recordia! Download our brochure to discover more.

Use Cases

Discover Recordia®'s versatility through its wide array of use cases.