For one more year Recordia wanted to be present in the most important events and conferences in the world of customer service.
The new tools and solutions based on artificial intelligence are more present than ever and, for this reason, we wanted to be part of and make our Recordia solution known in events aimed at different industries, with the aim of offering a complete option based on artificial intelligence that helps companies to achieve their goals and offer a perfect experience to their customers.
In the past months we have been present at some events:
Revolution Banking 2023
In this event, organized by IKN and of which we have been sponsors for another year, companies in the world of banking and finance and solution providers met to present the news, challenges, and current affairs of such a regulated and complex industry.
In addition, we had the opportunity to give live demonstrations of our Recordia solution, more specifically of voice biometrics, where some attendees were able to see for themselves how it works.
Learning Experience: a meeting about Voice Biometrics
We had the great honor of organizing together with Contact Center Hub its first Learning Experience, a new event format in which we were able to share and discuss with very important guests from the world of banking and the energy industry the advances that are taking place in the world of biometrics.
In this event in breakfast format, we had the opportunity to make a small presentation on the challenges posed by passwords and SMS to mobile devices as a second authentication factor for these highly regulated and complex industries.
Hyper-efficiency, security as a big question mark for voice biometrics, or how to offer an omnichannel experience when implementing biometrics in customer communication channels were some of the topics that were put on the table in this great day.
You can read the full report here: Voice biometrics, what should we take into account before implementing it?
Customer Experience Summit 2023
Organized by the Colombian BPO Association, it is the most important and largest Customer Experience event in Latin America. We were able to present our biometrics solution as a key option for BPO companies in LATAM.
Upcoming events you should not miss
On July 19th we will be present at another event organized by IKN, Revolution Banking Mexico, one of the top events in the banking industry in LATAM.
We will attend as Gold sponsors and attendees will have the opportunity to enjoy a presentation by our commercial director, Josep Esquius, which will address the issues, challenges, and developments in the world of biometrics for the banking sector, are you going to miss it?
We will be delighted to chat with you all, share our solutions, and show you everything we have to offer.
But, if you are interested you can write to us, or if you want to start learning about these new features that we are going to present, don’t miss them right here!
Discover Now: Voice Biometric Authentication in Contact Centers