Recordia® was recognized alongside our client Inmark at the Platinum Customer Experience Awards, held on June 11, with the award for Best IT Project in Speech Analytics. This award recognizes the value of a project aimed at transforming customer conversations into...
Artificial intelligence (AI) has gone from being an emerging technology to a strategic force that is redefining how businesses operate. In 2026, we will see even more rapid adoption of intelligent systems that transform internal processes, improve customer...
For one more year Recordia wanted to be present in the most important events and conferences in the world of customer service. The new tools and solutions based on artificial intelligence are more present than ever and, for this reason, we...
The new artificial intelligence tools and solutions that are revolutionizing the world of customer service will once again be the epicenter of the conferences and events this coming November. From Recordia, in our passion to improve and to present solutions...