PCI DSS Compliance
Protect Your Business: Comply with PCI DSS and Avoid Risks
Failure to comply with PCI DSS regulations leaves your company vulnerable to cybersecurity threats, risking profound financial and reputational losses that can affect the trust of your customers and business partners.
Recordia® PCI Redaction: Ensuring Security and Compliance
Comply with PCI security standards by anonymizing sensitive data in your recordings and transcripts, mitigating the risks of fraud, data theft and fines.
Our cloud-based solution uses an advanced speech recognition engine and machine learning algorithms to automatically identify and remove sensitive PCI data from your call recordings and transcripts.
How it works?
Accurate Identification
Our highly accurate speech recognition engine detects sensitive data, such as card numbers (PAN), CAV2/CVC2/CVVV2/CVV2/CID codes and expiration dates.
Machine Learning Algorithms
We apply advanced machine learning algorithms to analyze transcripts and recognize patterns associated with sensitive information.
Audio Anonymization
In accordance with PCI DSS regulations, sensitive data is erased from the recording and replaced with white noise.
Transcription Anonymization
In transcripts, we ensure confidentiality by replacing financial and confidential data with hash marks, preserving their utility simultaneously.
View and share your interactions with confidence
Easily access refined recordings and transcripts to reveal key information about your customers in a secure and PCI DSS-compliant way.
Facilitate Agent Training
Use recordings to enhance your agent training, without worrying about exposing sensitive data.
Customer Experience Analysis
Perform detailed customer experience analysis with transcripts free of sensitive data.
Recordia® PCI Redaction
Complete redaction of numerical sequences in transcripts and recorded audio files.
Each record has its authenticity assured and certified thanks to the HASH fingerprint.
Recordia® provides a high level of security by encrypting sensitive data through AES256 algorithms and is ISO 27001 certified.
It supports exclusions of numbers or non-sensitive data such as dollar values, phone numbers, or dates.
Logs can only be replicated within the platform, and download and export privileges can be controlled and revoked at any time.
Easy integration and implementation via API with a variety of infrastructures or third-party providers.
Automated anonymization
Download our Brochure and understand how Recordia® PCI Anonymization works to protect your clients’ personal data.
Discover the power of Recordia® and unlock your full potential!
Our team of seasoned experts will guide you towards the best approach to overcome any obstacle with ease. Contact us now and experience the ultimate solution to all your needs!
Brochure
Explore the world of Recordia! Download our brochure to discover more.
Use Cases
Discover Recordia®’s versatility through its wide array of use cases.