The new artificial intelligence tools and solutions that are revolutionizing the world of customer service will once again be the epicenter of the conferences and events this coming November.
From Recordia, in our passion to improve and to present solutions that adapt more and more to the needs of our customers, whatever the sector they are in, we have developed new functionalities and solutions that transform the way in which organizations relate to their customers.
In this way, we want to be present in all those meetings in the world of customer service and share with customers and companies in the sector concerns, technologies, advances and new features and solutions that can bring them great value.
For this reason, we want you to know that next November we will be present at:
Insurance Revolution
Location: NOVOTEL MADRID CENTER, Calle de O’Donnell, 53, 28009, Madrid.
Date: November 15th, 2022
It is a critical meeting that seeks to rethink the technological and organizational aspects of insurance companies and learn about new trends and challenges. We wanted to be present as a Gold Sponsor to show how our solutions can help their needs and demands.
In addition, we will participate in a panel on allies for the growth of insurers, where our commercial director, Josep Esquius, and other key companies will discuss the technological solutions of value that help to improve customer satisfaction and obtain a good CX.
If you belong to the insurance sector and want to come and discover the new solutions and functionalities that can help you, get your invitation here!
Europe’s Leading Call & Contact Center EXPO
Location: ExCeL London
Date: November 22nd to 23rd
The world of contact centers and customer care is being revolutionized with new tools and solutions. The Call & Contact Centre Expo is one of the most important events in Europe for customer care professionals.
This event is a great opportunity to chat and share our perspective with the industry’s leading providers and organizations on the new challenges we are facing, such as recruitment and retention, customer satisfaction or data security.
If you are in the contact center industry and want to find out how we can help you, get your invitation here!
EXPO Relación Cliente 2022
Location: Kinepolis, Ciudad de la Imagen, Madrid.
Date: November 23rd and 24th
Next November 23rd and 24th the Customer Relationship Expo is back, celebrating its 25th anniversary. As every year, Customer Relationship and Contact Center professionals meet to present the latest developments related to customer experience in contact centers.
The RC 2022 Expo will be the perfect event to showcase our new features at a national level, especially focused on the Contact Center, and to network with other major players in the industry.
If you are in customer service and want to know what’s new in this sector, get your invitation here!
Future Utility
Location: ILUNION PÍO XII HOTEL, Madrid, Spain.
Date: November 29th
The road to a digital Utility sector encompasses the entire value chain, from energy generation and distribution to marketing to the end user. Therefore, in this event, the main utility companies in Spain and the main solution providers meet to discuss issues such as the digitization of the sector, the personalization of products and services, the security of customer data or the quality of processes, among other issues of concern to these organizations.
Recordia, apart from being a Sponsor in the Future Utility 2022, will be present as an exhibitor and we will moderate with Josep Esquius, our commercial director, a panel on the improvement of the customer experience in the utilities sector. In it, we will address topics such as the digital behavior of customers, how to achieve personalization of the customer experience or how to deal with customer relations from a legal point of view.
Want to participate in a new, more modern energy model? Get your ticket for Future Utility!
In these events, we are looking forward to presenting, apart from our well-known Recordia solution, the new solutions and functionalities we have developed in the last year, such as Voice Biometric Authentication and PCI anonymization, key for all the sectors present in these events.
We look forward to chatting with all of you, sharing our solutions and showing you everything we have to offer. But, if you want to start getting to know these new features that we are going to present, don’t miss them right here!
Download Now: Voice Biometric Authentication
Download Now: PCI Anonymization
Come and meet us!