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    PRODUCTS

    One platform, four AI capabilities

    Call Recording

    Capture and store every voice interaction in a secure and auditable way.

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    Voice Biometric Authentication

    Authenticate customers by voice and strengthen fraud protection.

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    Intelligent Analysis

    Analyze 100% of conversations and identify business patterns.

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    AI-Powered Intelligent Agents

    Automate voice and text conversations with generative AI.

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    Every story begins with a conversation

    Talk to a specialist and see the platform in action.

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  • Solutions

    BY NEED

    Debt Collection

    Maximize the effectiveness of your collection campaigns.

    Quality Control

    Automatically audit 100% of interactions.

    Fraud Protection

    Verify identities using voice authentication in real time.

    Intelligent Compliance

    Comply with industry regulations without manual effort.

    BY INDUSTRY

    Contact Center

    Quality and operational efficiency.

    Finance and Banking

    Evidence and regulatory traceability.

    Insurance

    Voice-based claims and policy management.

    Energy and Utilities

    Large-scale customer service.

    Telecommunications

    Customer Retention and Support.

    Service Providers (CSP)

    Managed voice services.

    HIGHLIGHTED RESOURCES

    Intelligent Agents for Debt Collection

    Transform debt collection management into a more natural, optimized, and automated process with Intelligent Voice Agents.

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Category: Corporate

Recordia® wins the “Best Speech Analytics IT Project” Award at the Platinum CX Awards

June 22, 2026

Recordia® was recognized alongside our client Inmark at the Platinum Customer Experience Awards, held on June 11, with the award for Best IT Project in…

Read more Recordia® wins the “Best Speech Analytics IT Project” Award at the Platinum CX Awards

7 Artificial Intelligence trends that will transform businesses in 2026

January 12, 2026

Artificial intelligence (AI) has gone from being an emerging technology to a strategic force that is redefining how businesses operate. In 2026, we will see…

Read more 7 Artificial Intelligence trends that will transform businesses in 2026

Recordia and voice biometrics attend the most important events of the year

June 8, 2023

For one more year Recordia wanted to be present in the most important events and conferences in the world of customer service.     The new tools…

Read more Recordia and voice biometrics attend the most important events of the year
Come and meet us at the top events of the month!

Come and meet us at the top events of the month! 

October 27, 2022

The new artificial intelligence tools and solutions that are revolutionizing the world of customer service will once again be the epicenter of the conferences and…

Read more Come and meet us at the top events of the month! 

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