Call Recording

Call Recording Software

Call Recording Software

Call Recording Software Features and Compatibility Learn more about our Call Recording Software. Call history, search and playback.Coaching and quality control tools.Detailed reports of call recordings and interactions.Detailed quality control reports.Automatic backup...

PCI DSS Compliance in Call Recording

PCI DSS Compliance in Call Recording

Protect your customers, comply with the security standards of payment cards. Privacy and regulatory compliance is an issue that concerns companies and their customers. In our digital age, maintaining privacy has become even more complex. The risk can come from a...

How to enhance your CRM

How to enhance your CRM

The biggest key aspect to the success of a business is a satisfied customer. For this reason, in recent years there has been growing trend of focusing on the customer and their needs. Most people think of a CRM (customer relationship management) as just a system that...

What is Outbound Call Center?

What is Outbound Call Center?

Outbound Call Center Outbound Call Centers are call centers where the focus is not on receiving incoming calls but making outgoing calls. This means, they are call centers that are dedicated to making multiple calls by trained agents to promote the company's sales,...