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7 Benefits of Artificial Intelligence in complying with PSD2 and PSD3
The evolution of European payment services regulations, from PSD2 to the upcoming PSD3, has transformed the financial...
AI Voice Technology as a barrier against fraud in transactions
Digital interactions have evolved beyond keyboards and screens, making voice a key channel for conducting...
Best Practices for Complying with International Data Privacy and Security Regulations
Complying with international data privacy and security regulations is a key challenge for organizations handling...
Order TDF/149/2025: How Voice Technology Helps Compliance
The recent Order TDF/149/2025, issued by the Spanish government and effective as of March 7, 2025, aims to combat...
Artificial Intelligence as an Ally in Regulatory Compliance
Regulatory compliance is constantly challenging for organizations, especially in highly regulated sectors, such as...
Chatbots vs Intelligent Agents: A Comparison in Debt Recovery
In today's landscape, chatbots and intelligent agents are powerful tools in business process automation, especially in...
Effective Strategies for Early Collections Management in Call Centers
Early collections management is one of the most effective strategies to reduce delinquency and improve payment...
Call Automation for Debt Collection Call Centers: Advantages and Challenges
Debt recovery is one of the most challenging areas of customer management. Call automation in debt collection call...
How Intelligent Agents improve customer satisfaction in Debt Recovery
Customer satisfaction is one of the key drivers of success for companies. This includes, surprisingly, the debt...