Blog
3 reasons why you need to encrypt recorded phone calls
Most companies record calls and use call recording solutions. Whether it is for compliance, quality control...
The benefits of Call Recording on Cloud vs. On-Premise
With significantly lower costs, quick set-up and unlimited usability, cloud-based technology has been slowly...
How to enhance your CRM
The biggest key aspect to the success of a business is a satisfied customer. For this reason, in recent years there...
Why is Speech Analytics important?
Analyzing your customers' calls is the best way to know how your business is performing, 92% of all interactions with...
Omnichannel recording: The importance of a single information repository
In today's ever-changing environment, businesses need to adapt to the needs and wants of their customers. Companies...
Improve your business processes through Recordia’s Salesforce connector
Recordia's connector for Salesforce CRM increases productivity and efficiency of all sales and marketing teams....
What is Outbound Call Center?
Outbound Call Center Outbound Call Centers are call centers where the focus is not on receiving incoming calls but...
5 things to look out for when choosing a secure voice and data recording solution
Most companies have been recording phone calls for years, mostly for quality control, and just like any other data,...
Call Recording: Ways to keep up with financial regulations
If you work for a financial services company who is legally required to record calls and interactions for compliance...