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Improve your products thanks to Speech Analytics
Market research allows to know the opinions, preferences, motivations, obstacles, and even suggestions for product...
Why Speech Analytics helps you to increase sales?
Speech Analytics is becoming one of the most demanded technologies in recent years by companies from different...
Call Recording for compliance
It is true that there are other reasons why Call Recording helps companies, such as quality or customer experience,...
U.S. SEC requires Wall Street banks to document all intern communications, are they prepared for this?
A Reuters article (2021) reported that the U.S. Securities and Exchange Commission (SEC) opened an...
The basics of Recordia Transcription
Today, call recordings and transcripts are important part of an effective customer service experience. The fact that...
The basics of Recordia Biometric Identification
All those companies that collect and work with customer data must be rigorous in terms of protecting and...
The basics of Sentiment Analysis
Analyzing and understanding the emotions of audiences is fundamental for companies. Today, customers have been...
The basics of Recordia Speech Analytics
If you are evaluating to incorporate Speech Analytics technology into your company, although it seems obvious, the...
The basics of Recordia Call Recording
Call recording is essential in some companies to comply with international data protection regulations and to achieve...