Blog
Business Rules: Recordia’s newest feature
What is Business Rules? Recordia, call and interaction recording solution now offers its customers a new feature...
How Speech Analytics benefits sales teams
Speech analytics is quickly becoming one of the most in demand technologies for organizations across all industries....
PCI Compliance Call Recording
PCI Compliance Call Recording refers to the requirements set forth in the Payment Card Industry Data Security Standard...
California Call Recording Law
With the advancement of technology and the importance of business intelligence, more and more companies tend to...
Microsoft Teams Call Recording
With the increase in the use of Microsoft Teams, call recording has become an important issue for compliance with...
A PCI DSS Compliance for Call Centers
With the advancement of technology, the importance of protecting the privacy of customers has become a major problem...
Customer Service Tips for Call Center
Customer Service Tips for Call Center. Companies that have the customer in the middle of their operation are...
How to Use Speech Analytics
Companies that do not consider implementing solutions like Speech Analytics will lose valuable benefits and cost...
Benefits of Speech Analytics
Speech Analytics Solution Speech Analytics in its beginnings was the process of analyzing the recorded audio of phone...