Blog
The basics of Recordia Speech Analytics
If you are evaluating to incorporate Speech Analytics technology into your company, although it seems obvious, the...
The basics of Recordia Call Recording
Call recording is essential in some companies to comply with international data protection regulations and to achieve...
Sentiment Analysis: What is it and what is it for?
What is Sentiment Analysis? Sentiment Analysis is one of the fields of natural language processing, dedicated to...
Business Rules: Recordia’s newest feature
What is Business Rules? Recordia, call and interaction recording solution now offers its customers a new feature...
How Speech Analytics benefits sales teams
Speech analytics is quickly becoming one of the most in demand technologies for organizations across all industries....
PCI Compliance Call Recording
PCI Compliance Call Recording refers to the requirements set forth in the Payment Card Industry Data Security Standard...
California Call Recording Law
With the advancement of technology and the importance of business intelligence, more and more companies tend to...
Microsoft Teams Call Recording
With the increase in the use of Microsoft Teams, call recording has become an important issue for compliance with...
A PCI DSS Compliance for Call Centers
With the advancement of technology, the importance of protecting the privacy of customers has become a major problem...