Boost the customer experience.
Conversational intelligence for your voice interactions
Gain deep insight into conversations to help anticipate opportunities, reduce compliance risk, and improve customer satisfaction.
An all-in-one solution ready for the future
Ensure the integrity, security and traceability of all your interactions in a single cloud environment.
Capture
Regulatory Compliance
Capture and secure all omnichannel interactions while complying with the regulatory requirements of your business sector.
Authenticate
Biometric Voiceprint
Turn your customers’ voice into their password and prevent fraud with our voice biometrics solution.
Analyze
Transcribe, analyze, visualize
Transcribe and analyze all conversations with Recordia® AI-powered solution.
AI platform for better experiences
Voice Biometric Authentication
- Create secure and efficient interactions with your customers thanks to Recordia® Voice Biometric Authentication.
- Say goodbye to frustrating security questions. With Recordia® all you need to authenticate your customers is their voice and 3 seconds of conversation.
- Recordia® Voice Biometrics provides a comprehensive customer authentication solution that detects fraud and phishing while improving your business efficiency.
Ensured regulatory compliance
A single platform for all conversations
Our cloud-based voice recording service provides the most robust and universal compliance available for enterprise calls. We offer an omnichannel, flexible solution that captures multiple communication modalities (voice, video, text) on a single platform.
Easily integrate Recordia® with your CRM and manage all data centrally on a single platform.
- NProvide evidence of compliance record.
- NSave time and reduces the risk of fines.
AI-powered analytics
Listen to your customers. Drive value from every conversation.
The contact center has become a strategic element of every company, regardless of industry. Learn from every interaction and ensure an excellent experience through intelligent analysis of all your conversations.
- NAnalyze and verify your sales.
- NReduce churn rates.
- NDrive loyalty and satisfaction.
- NMonitor the quality of your service.
- NImprove customer experience.
- NOptimize your debt collection processes.
Integrations
To focus on your business
Recordia® is suited to the communication and solution needs of companies to facilitate daily tasks and increase the efficiency of their systems and staff, through its set of APIs and an open and flexible architecture.
Discover the power of Recordia® and unlock your full potential!
Our team of seasoned experts will guide you towards the best approach to overcome any obstacle with ease. Contact us now and experience the ultimate solution to all your needs!
Newsletter
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Use Cases
Discover Recordia®’s versatility through its wide array of use cases.