Voice Biometrics ROI Calculator

Our calculator gives you an instant estimate of your potential savings by incorporating Voice Biometrics technology into your authentication process. Simply fill out the essential fields below with your call center metrics and discover your monthly and annual savings.

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Get more information about Voice Biometric Authentication savings, plans and pricing.

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Use Case

Voice Biometric Authentication

Discover how Voice Biometric Authentication helps Contact Centers to:

  • Reduce TMO and costs.
  • Improve customer experience.
  • Prevent fraud and identity theft.
See Use Case

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Introducing Our Calculator Glossary

Number of agents: The total number of employees working as agents.

Hours per week per agent: The number of hours each agent works in a week.

Cost per hour per agent: The economic cost for each hour of an agent’s work.

Authentications per hour per agent: The number of authentications an agent can handle per hour.

Manual authentication time (sec): The average time in seconds it takes to manually authenticate a customer.

Recordia authentication time (sec): The average time in seconds it takes to authenticate a customer using Recordia’s authentication technology.