Intelligent Virtual Agents
Talk as a human. Perform as an expert.
End-to-end automated calls with an unlimited team of AI-powered voice assistants. Recordia® offers a complete service of personalized cognitive Voice Agents that connect, engage, and convert.
More authentic and human conversations
With Recordia® Generative AI, your AI Assistants come to life seamlessly. With expert customization and full support, our virtual assistants adapt and learn from every interaction, deploying quickly and scalably without the need for complex development.
Tailored to your unique business needs
Recordia® Cognitive Voice Agents listen, analyze and answer calls in an automated and natural way, adjusting their tone and strategy in real time, just as a human agent would.
Personalized Service and Natural Conversations
Personalize your agents through language models, adjust their tone and behavior to provide tailored responses according to the defined use case.
Optimization and Cost Reduction
Intelligently automate interactions to minimize operational burden, reducing service times and improving efficiency.
Analytics and Continuous Improvement
Obtain detailed reports of the calls made by your virtual agents, monitor their performance, and optimize interactions on an ongoing basis.
Compliance and Data Security
A solution adapted to the most important European and US data protection regulations (GDPR, HIPAA, PCI-DSS, TCPA, FDCPA).
Discover how Voice Assistants
help your business
24/7 Customer Service
Multiple Customizations
Inbound and Outbound Calls
Automated Reminders and Follow-ups
Automated Contact Management
Automatic Call Dialing
Voice Biometric Authentication
Infinite Scalability
Intelligent Analytics and Reporting
Security and Compliance
An agent network with the highest reliability
Ensure compliance by recording the interactions your virtual agents make with your customers and store them securely to comply with the strictest international regulations.
Use Cases
The future of Customer Service
Collections
We automate the entire collection process, from consumer verification to the handling of inquiries and disputes, offering a more personalized, efficient and empathetic service.
Healthcare
From managing patient appointments to managing more complex processes, our AI Agents automate routine processes to deliver exceptional service.
Financial Services
Relieve your human agents and let your AI Agents handle repetitive tasks, from service queries to pre-qualification of financial products.
Insurance
AI Agents streamline interactions with policyholders, helping them submit new claims, check their status, answer questions or update their policies.
Debt Recovery
An AI Telephone Agent for Debt Recovery
Our conversational AI Agent solution helps debt collection companies looking to modernize and optimize their operations. It allows them to improve efficiency, reduce costs, and increase debt recovery rates significantly.
Customization for each Use Case
We customize, on a use case by use case basis, your agents to tell them which direction to take in the conversation, from consumer verification, debt acceptance and payment collection to handling inquiries and disputes.
Automatic Dialing and Contact Management
AI Agents can make calls from a list of debtors, prioritizing them according to their risk, history and segmentation.
Real-Time Payment Management
AI Agents can negotiate payment agreements, offer different options, and process payments directly, integrating with secure payment gateways.
Automated Reminders and Follow-Ups
The system schedules new interactions if the payment has not been completed or if the customer has requested a new payment date.
Meet Recordia® Solution
Flexible
Adapts to your needs and budget.
Secure
Complies with data protection and quality of service regulations.
Innovative
Uses artificial intelligence and natural language processing to analyze conversations.
Effective
Helps you improve customer experience, increase revenue and reduce costs.
Discover the power of Recordia® and unlock your full potential!
Our team of seasoned experts will guide you towards the best approach to overcome any obstacle with ease. Contact us now and experience the ultimate solution to all your needs!
Brochure
Explore the world of Recordia! Download our brochure to discover more.
Use Cases
Discover Recordia®’s versatility through its wide array of use cases.