Why financial institutions need to record mobile phones
Call recording is nothing new whether its for compliance, risk mitigation, fraud detection or even training purposes. However very few banks are recording mobile phone…
Category: Call Recording
What is SIP recording (SIPREC)?
Session Recording Protocol (SIPREC) is an open SIP based protocol for call recording. The standard is defined by Internet Engineering Task Force (IETF). It is…
Are recorded conversations admissible in court? (USA)
Call recording is often used for the resolution of disputes, but in more serious cases companies or individuals may want to use recorded conversations in…