Cisco Unified Call Manager Integration
Welcome to Recordia®’s Integration with Cisco Unified Call Manager
Elevate your Cisco Unified Communications Manager (CUCM) capabilities with Recordia®, a premier call recording solution designed for seamless integration with Cisco’s leading PBX system. Recordia®’s advanced technology captures high-quality call recordings directly from Cisco phone sets, offering a streamlined and efficient approach to call logging.
Streamlined Investment with Cloud-Based Convenience
Transition to Recordia®’s SaaS model and enjoy a call recording service with zero initial capital expenditure. Our cloud-based offering eliminates traditional upfront investments, allowing you to leverage a ‘pay-as-you-use’ model, perfect for organizations aiming for fiscal prudence without compromising on functionality.
Software-Only Solution
Achieve greater deployment simplicity with a software-only solution from Recordia® that eliminates the need for additional hardware investments. Integrate easily with CUCM and reduce overall infrastructure costs, making it an economical choice for businesses of all sizes.
Highly Adaptable
Designed with unmatched flexibility, Recordia® offers compatibility with a wide variety of Cisco devices. Whether your organization uses the latest IP phones or traditional configurations, the solution adapts to your specific needs, ensuring that every call is recorded with clarity and accuracy.
Supports a Distributed Workforce
Adapt to today’s dynamic workspaces and use a solution that supports a distributed workforce, whether in the office, remote or across multiple locations. Ensure that every call is captured, maintaining high standards of customer service and operational consistency, regardless of where agents are located.
Optimize Your Cisco CUCM Operations with Recordia® Integration
Harness the full capabilities of your Cisco Unified Call Manager (CUCM) with the advanced integration offered by Recordia®, designed to cater organizations of every scale.
Our sophisticated platform is adept at recording calls directly from Cisco phone sets, while also applying the latest in speech analytics and voice biometrics to extract valuable insights from each exchange.
Revolutionize Your Cisco Environment with Recordia®
Secure, scalable, and compliant call recording is not just an option; it’s a standard.
Recordia®’s integration with Cisco CUCM is more than just about recording calls—it’s about enhancing your telecommunication ecosystem with robust security measures.
- Granular permissions, granting access control with pinpoint precision, so only authorized users can access sensitive data.
- Highest level of security with HSM encryption ensuring that call data is impenetrable to unauthorized access.
- Encrypted communication channels to ensure data transfer through secure and encrypted channels, preventing interception and breaches.
- A platform that respects data sovereignty, allowing multinational corporations to implement an enterprise-wide call recording solution that adheres to regional data storage laws.
- A solution fully committed to security and certified with ISO 27001, ISO 9001 and ENS High level.
A suite of features that enhance quality and operational efficacy
Enhance your team’s capabilities with Recordia®’s advanced AI evaluation tools. Our AI-driven scorecards offer a refined approach to measuring and enhancing agent performance, ensuring your team’s continuous development.
Whether your focus is on refining customer engagement, advancing training methods, or improving communication processes, the synergy between Recordia® and Cisco CUCM delivers an impactful solution that aligns with your company’s ambitions.
- Elevate your sales performance.
- Increase your debt recovery performance.
- Provide a perfect customer experience.
- Reduce your churn rate.
Discover the power of Recordia® and unlock your full potential!
Our team of seasoned experts will guide you towards the best approach to overcome any obstacle with ease. Contact us now and experience the ultimate solution to all your needs!
Brochure
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Use Cases
Discover Recordia®’s versatility through its wide array of use cases.