PCI DSS Compliance

Protect Your Business: Comply with PCI DSS and Avoid Risks

Failure to comply with PCI DSS regulations leaves your company vulnerable to cybersecurity threats, risking profound financial and reputational losses that can affect the trust of your customers and business partners.

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Profesional hablando por teléfono con gráficos de seguridad y cumplimiento PCI DSS y reducción de fallos en pantalla

Recordia® PCI Redaction: Ensuring Security and Compliance

Comply with PCI security standards by anonymizing sensitive data in your recordings and transcripts, mitigating the risks of fraud, data theft and fines.

Our cloud-based solution uses an advanced speech recognition engine and machine learning algorithms to automatically identify and remove sensitive PCI data from your call recordings and transcripts.

How it works?

Paso 1 del proceso de identificación precisa de datos sensibles para el cumplimiento PCI DSS

Accurate Identification

Our highly accurate speech recognition engine detects sensitive data, such as card numbers (PAN), CAV2/CVC2/CVVV2/CVV2/CID codes and expiration dates.

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Machine Learning Algorithms

We apply advanced machine learning algorithms to analyze transcripts and recognize patterns associated with sensitive information.

Icono decorativo con número 03 que indica el tercer paso del proceso de anonimización de audio según PCI DSS

Audio Anonymization

In accordance with PCI DSS regulations, sensitive data is erased from the recording and replaced with white noise.

Icono circular numerado como paso 04 del proceso de transcripción y anonimización PCI DSS

Transcription Anonymization

In transcripts, we ensure confidentiality by replacing financial and confidential data with hash marks, preserving their utility simultaneously.

View and share your interactions with confidence

Easily access refined recordings and transcripts to reveal key information about your customers in a secure and PCI DSS-compliant way.

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Facilitate Agent Training

Use recordings to enhance your agent training, without worrying about exposing sensitive data.

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Customer Experience Analysis

Perform detailed customer experience analysis with transcripts free of sensitive data.

Recordia® PCI Redaction

Complete redaction of numerical sequences in transcripts and recorded audio files.

Each record has its authenticity assured and certified thanks to the HASH fingerprint.

Recordia® provides a high level of security by encrypting sensitive data through AES256 algorithms and is ISO 27001 certified.

It supports exclusions of numbers or non-sensitive data such as dollar values, phone numbers, or dates.

Logs can only be replicated within the platform, and download and export privileges can be controlled and revoked at any time.

Easy integration and implementation via API with a variety of infrastructures or third-party providers.

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Automated anonymization

Download our Brochure and understand how Recordia® PCI Anonymization works to protect your clients' personal data.

Portada de folleto PCI DSS de Recordia sobre grabación de llamadas y anonimización para cumplimiento y protección de datos

Discover the power of Recordia® and unlock your full potential!

Our team of seasoned experts will guide you towards the best approach to overcome any obstacle with ease. Contact us now and experience the ultimate solution to all your needs!

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Brochure

Explore the world of Recordia! Download our brochure to discover more.

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Use Cases

Discover Recordia®'s versatility through its wide array of use cases.

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