Keep all your Webex recordings with Recordia® cloud solution
Webex has announced a new retention policy for recordings. Starting in March, all meeting data (including recordings, transcriptions, or messages) will no longer be stored for an unlimited amount of time and will only be stored for 360 days.
What do we offer?
Recordia® is a complete SaaS call recording solution in the cloud that allows you to comply with the most important compliance regulations.
With the Recordia® solution for Webex recording, indefinitely storing your recordings is still not difficult or expensive, as it offers an easy-to-use service and call recording that is compliant with the strictest regulatory requirements.
Recordia® Solution for Webex: Flexible, unified, and simple
Recordia® solution allows the ingestion of current Webex recordings, including video and audio or audio only, and securely stores them for as long as you want before they are deleted.
Store all your recordings directly in Recordia® from the moment you contract the service.
Automatic and permanent recording
Even with the possibility of recording mobile devices.
Unified interface
A single recording and storage platform for Webex, conversations created in Cisco UCCX, and other environments.
Customizable storage
Store Audio and Video or only audio from a certain point.
Compliance
Securely and with the highest encryption, record your interactions and comply with international data protection regulations.
Resilience for uninterrupted recording
High availability and load balancing.
Analyze your recordings and integrate everything into your CRM
Analyze all recordings intelligently with AI, get summaries of your meetings, and integrate everything into your CRM.en su CRM.
Recordia® Solution for your Webex meetings
- Storage and secure protection of communication data.
- Centralized recordings in a single space.
- Indexed interactions with accessible metadata.
- Determine customized privileges for each user.
- Fully compatible and seamlessly integrated into any Webex environment.
- Supports multiple types of calls including internal, external, and mobile, as well as remote interactions with associated users.
Recordia® for Webex
Recordia® integrates with Dynamics and Salesforce
Nourish your CRM and retrieve your calls to listen, download, transcribe them or view the details of the recording within your Salesforce or MS Dynamics CRM.
- 9Incorporate the interactions that have been made with customers into your CRM without consuming its storage capacity, access each customer calls with a click.
- 9Recordia® provides full transcripts of all calls directly into your CRM, providing another way to gain visibility into every conversation your sales reps have with prospects.
- 9No matter what devices your sales team uses as mobile phones, landlines, or SIP phones, Recordia® ensures that all calls are logged in your CRM.
Recordia® Telephony Service
RTS allows the capture of all your voice calls between Sales Reps and your customers without complex integrations with PBX, even if it is a mobile line and they are on their go.
Recordia® Telephony Service (RTS) is a telephony service in the cloud, which allows you to make and receive calls on any mobile device, IP phone or softphone client without changing your current PBX.
Recordia® RTS allows you to join our international telephone network for call recording. We record all conversations made with your cell phone in a safe and secure environment without complex or sophisticated integrations.
- 9Have you sales team recorded and get insights and performance data.
- 9Record mobile phones or landlines.
- 9International operation. No need to change operator.
- 9Integrate all your calls in your CRM and get clarity on how sales teams are performing.
- 9No data stored in the terminal, making it compliant with GDPR and other data security regulations.
Discover the power of Recordia® and unlock your full potential!
Our team of seasoned experts will guide you towards the best approach to overcome any obstacle with ease. Contact us now and experience the ultimate solution to all your needs!
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Use Cases
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