Designed for Communication Service Providers
Enhance Your Offering with Integrated and Efficient AI
Offer value-added services to your customers with Advanced Conversational Intelligence
In a competitive market, stand out by providing your clients with artificial intelligence solutions that are easy to integrate and sell, and deliver immediate benefits.
Our innovative solutions are designed to work seamlessly with your existing sales channels, ensuring quick revenue generation and improved customer satisfaction.
Unlock the potential of AI in your Fixed, Mobile, and UCaaS Services
Transform your telecommunications offerings with Recordia®, an advanced AI platform that provides comprehensive solutions beyond traditional call recording and storage.
Enhance your service offerings for Fixed, Mobile, and Unified Communications as a Service (UCaaS) and address real business challenges with our intelligent solutions.
Discover the advanced features of Recordia® for Communications Service Providers (CSPs)
Automatic Call Summaries
Automatically record, transcribe and summarize calls. Easily mail your recordings and summaries, search by content and integrate the information with your CRM.
Complaint and Claim Alerts
Focus on problem calls to prevent churn. Analyze calls for complaints, categorize issues and report them for quick action.
Service Cancellation Detection
Identify and address service cancellations promptly with automated alerts. Understand reasons for cancellation and implement recovery strategies and actions.
Compliance with Customer Service Law
Ensure calls are answered within 3 minutes, detect failures in your IVRs and audit your service to comply with new regulations.
Success Call Resolution
Identify and improve first-call resolution rates, increasing operational efficiency and customer satisfaction.
PCI Data Anonymization
Anonymize sensitive payment card information in recordings and transcriptions, and comply with GDPR and PCI-DSS regulations, reducing legal and financial risks.
NPS Improvement
Extract NPS scores without direct customer questions, only through conversation and sentiment analysis. Identify promoters and detractors and create an excellent customer experience.
Voice Biometric Authentication
Implement voiceprint authentication for secure user and customer verification and ensure the highest security with our advanced anti-spoofing technology.
Seamless integration for immediate impact
Recordia® for CSP is designed for the cloud, specifically for Communication Service Providers (CSPs), and can be activated on your network and made available to your customers instantly.
Instant provisioning: Deploy applications quickly and efficiently.
Scalable solutions: Offer tailored solutions for individual customers, SMBs, and Call Centers.
Transform your network with Recordia®
Enhance your telecommunications services with cutting-edge AI solutions that drive business intelligence, improve customer satisfaction and ensure regulatory compliance.
