Skip to content
  • Partners
  • Support
  • Contact
  • Español
  • English
Recordia logo
  • Platform

    PRODUCTS

    One platform, four AI capabilities

    Call Recording

    Capture and store every voice interaction in a secure and auditable way.

    Learn more→

    Voice Biometric Authentication

    Authenticate customers by voice and strengthen fraud protection.

    Learn more→

    Intelligent Analysis

    Analyze 100% of conversations and identify business patterns.

    Learn more→

    AI-Powered Intelligent Agents

    Automate voice and text conversations with generative AI.

    Learn more→

    Every story begins with a conversation

    Talk to a specialist and see the platform in action.

    Request a demo
  • Solutions

    BY NEED

    Debt Collection

    Maximize the effectiveness of your collection campaigns.

    Quality Control

    Automatically audit 100% of interactions.

    Fraud Protection

    Verify identities using voice authentication in real time.

    Intelligent Compliance

    Comply with industry regulations without manual effort.

    BY INDUSTRY

    Contact Center

    Quality and operational efficiency.

    Finance and Banking

    Evidence and regulatory traceability.

    Insurance

    Voice-based claims and policy management.

    Energy and Utilities

    Large-scale customer service.

    Telecommunications

    Customer Retention and Support.

    Service Providers (CSP)

    Managed voice services.

    HIGHLIGHTED RESOURCES

    Intelligent Agents for Debt Collection

    Transform debt collection management into a more natural, optimized, and automated process with Intelligent Voice Agents.

    Learn more
    View more Success Stories
  • Integrations
    • Microsoft Teams
    • Cisco Unified Call Manager
    • Avaya Aura Platform
    • Webex Connector
  • Resources
    • Blog
    • Downloadable
    • Calculators
      • Voice Biometrics ROI

Category: Biometric Identification

Biometrics to authenticate customers: Advantages and disadvantages

March 28, 2023

Biometric authentication is fast becoming one of the most popular forms of authentication worldwide.    The technology allows users to identify themselves through physical attributes, such…

Read more Biometrics to authenticate customers: Advantages and disadvantages

Spoofing, the least known and most common attack

March 2, 2023

If there is one thing that is certain in the cyber threat landscape, it is that every year attackers are intensifying their activity, looking for…

Read more Spoofing, the least known and most common attack

The importance of voice biometrics in the healthcare industry

February 16, 2023

Data privacy in the healthcare sector is a critical issue, as patients’ medical data is extremely confidential and may contain highly sensitive information. The leakage…

Read more The importance of voice biometrics in the healthcare industry
Biometría de Voz para cumplir con la nueva ley de Servicio al Cliente

Voice Biometrics to comply with the new Customer Service Law

January 24, 2023

The new Customer Service Law that has been implemented aims to solve the problems detected in customer services, since most of the complaints registered were…

Read more Voice Biometrics to comply with the new Customer Service Law
Autenticación Biométrica

Future is Here: Voice Biometric Authentication in Contact Centers

January 19, 2023

What is Biometric Authentication?  Biometric authentication is a method of verifying a person’s identity by using unique physical characteristics, such as fingerprints, facial features or…

Read more Future is Here: Voice Biometric Authentication in Contact Centers

Biometric Authentication in Banking: Enhancing Security and User Experience

October 7, 2022

In today’s world, where technology is advancing every day, traditional methods of authentication, such as passwords and PINs, are becoming less secure. As a result,…

Read more Biometric Authentication in Banking: Enhancing Security and User Experience

Understanding Biometric Authentication: Advantages and Disadvantages

October 7, 2022

In today’s digital age, it’s essential to secure our digital devices and data from cyberattacks. One of the most popular ways to do so is…

Read more Understanding Biometric Authentication: Advantages and Disadvantages
Synthetic Identities: how Scammers get hold of a fake identity  

Synthetic Identities: how Scammers get hold of a fake identity  

September 13, 2022

Global rates of economic crime and fraud remain on the rise over the last few years and, in fact, in the last 2 years almost…

Read more Synthetic Identities: how Scammers get hold of a fake identity  
SIM Swapping

SIM Swapping: the most dangerous fraud to gain access to your bank accounts

July 12, 2022

The evolution of fraud nowadays means that any user can be the target of them. If it is also, fraud linked to mobile devices, it…

Read more SIM Swapping: the most dangerous fraud to gain access to your bank accounts
Everything you need to know about biometric customer identification

Everything you need to know about biometric customer identification

July 7, 2022

Nowadays, personal data can be within anyone’s reach due to the information we share through social networks and the lack of privacy. In fact, a…

Read more Everything you need to know about biometric customer identification
biometric identification vs. verification

Biometric Identification vs. Verification

April 21, 2022

Many people wonder what the difference between biometric identification and verification is, so in this article we tell you everything you need to know about…

Read more Biometric Identification vs. Verification
Biometric identification and authentication

Biometric Identification and Authentication for customers

March 10, 2022

Faced with document fraud and identity theft, along with new threats such as cybercrime and changes in international data protection regulations, companies are implementing new…

Read more Biometric Identification and Authentication for customers

Posts pagination

Previous 1 2 3 4 Next

America

200 Park Avenue, Suite 1700 #48, New York, NY 10166, United States.

Sales +1 646 975 9453

Europe

Joaquin Turina Street, 2, 28224, Pozuelo de Alarcón. Madrid, Spain.

Sales +34 91 155 93 40

Links of interest

  • Contact
  • Blog
  • Login
  • Help Center
  • Privacy Policy
  • Cookies Policy
  • Terms of Service
  • Quality Policy (Es)

Solutions

  • Speech Analytics
  • Sentiment Analysis
  • Biometric Identification
  • Call Recording

¿Hablas español?

  • Español

Stay Connected

© 2026 Recordia. Todos los derechos reservados.