Mobile Call Recording
Recordia® Telephony Service
Capture all your mobile business conversations and ensure regulatory compliance.
Ensure control of your business recordings and keep them secure, accessible and of the highest quality with Recordia® Telephony Services.
Mobile call recording for compliance
Recordia® Telephony Service (RTS) enables your sales agents to operate worldwide by providing an international telephone network for mobile lines that allows them to call from anywhere.
RTS works over the Internet, allowing your company to record all your calls within Recordia® in a safe and secure environment without complex integrations, changes with operators, or PBXs. RTS can coexist with both.
Recordia® Telephony Service in action
A mobile call recording system that protects and supports the world’s most regulated industries.
For mobiles and switchboards.
International coverage.
Eliminates security breaches.
Ensures compliance.
Reduces costs.
No need to change the operator or number.
All your recordings are centralized on a single platform.
Without missing any detail with Recordia® Artificial Intelligence.
Minimum battery consumption.
Ensure compliance in all your mobile conversations
RTS has a robust security system to protect the privacy of the people involved in the call and prevent unauthorized access to the recordings.
Centralized on a single platform. No storage of recordings on the phone for regulatory compliance.
BYOD. Use your phone for personal and professional calls, with only professional calls being recorded.
Permission granularity. Assign supervisors to specific groups of users to search or replay conversations.
Compliance with international regulations. Comply with the most stringent rules and requirements like HIPAA or CMS Medicare.st accurate transcriptions.
Anonymization of sensitive data. Eliminate personal data (PII) for Healthcare or card payment environments and ensure PCI compliance.
Improve the productivity of your sales team
RTS with Recordia® Artificial Intelligence technology.
Combining Recordia® AI technology with RTS, analyze and improve the performance of salespeople to make decisions based on concrete data.
Detect the sales tactics that work best to close deals and sales and how to better focus your value proposition.
Identify keywords and topics of interest in calls to improve the quality of customer interactions.
Evaluate salespeople’s performance in terms of persuasion, sales techniques and active listening skills.
Identify patterns in calls that may indicate the need to improve certain aspects of the sales process, such as how customers are approached or how rejections are handled.
Recordia® offers a global view of the sales force’s performance. In terms of sales results and conversion rate and allows comparisons between different salespeople or teams.
Integrate your calls easily into your CRM
Focus solely on sales; without needing to take notes or waste time on manual CRM management.
Enrich your CRM and retrieve your calls made through the RTS App to listen to them, download them, transcribe them or view the recording details within your Salesforce or MS Dynamics CRM.
Incorporate interactions that have been made with customers into your CRM without consuming your storage capacity and access each customer’s calls with one click.
Recordia® provides full transcripts of all calls directly into your CRM, offering another way to gain visibility into every conversation your sales reps have with prospects.
Discover the power of Recordia® and unlock your full potential!
Our team of seasoned experts will guide you towards the best approach to overcome any obstacle with ease. Contact us now and experience the ultimate solution to all your needs!
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Use Cases
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