Call Recording
A single cloud solution for end-to-end compliance
Capture and secure interactions from any device or platform. Enables your company to store legally and ethically important consent and call records in a secure, scalable environment for a specified period of time.
Provide the most robust and universal compliance available for recording interactions
Webex Recording
Capture and retain in the cloud for as long as necessary all interactions within the Webex platform and meet the most stringent regulatory requirements.
Teams Recording
A unified and fully integrated interface within Microsoft Teams from which to capture and store all necessary employee and customer communications within the platform.
Mobile Compliance Recording
Ideal for companies with mobile sales forces, financial institutions, and other highly regulated industries.
PBX
Record all your calls regardless of the telephone network you use. Recordia® integrates effortlessly with any type of PBX communication infrastructure, such as Oracle, Cisco, Alcatel, Avaya, Asterisk, BroadSoft or Unify.
A recording solution that ensures
Capture and retain of all interactions in a legal and secure way.
Secure centralization and management of recordings in a single environment.
The authenticity and transparency, thanks to HASH fingerprints, of each interaction, remaining unaltered from end to end.
Access control by limiting access to data and requiring two-factor authentication (2FA).
Recovering and sharing all interactions, retrieving the trace of interactions at any time.
Go beyond
Unlock the potential of Call Recording with Recordia® AI technologies
Automated call categorization for compliance monitoring on the interactions that really need it.
Automatic alerts in case of compliance violations.
Customizable dashboards that provide reports on critical KPIs.
PCI DSS Redaction.
Comply with all regulatory requirements
Recordia® enables your company to comply with all regional and international regulatory requirements, such as:
Meet the Recordia® Solution
Flexible
It adapts to your needs and your budget.
Secure
Complies with data protection and quality of service regulations.
Innovative
Uses artificial intelligence and natural language processing to analyze conversations.
Effective
Helps you improve customer experience, increase revenue and reduce costs.
FAQ’s
Are the recordings accessible from anywhere?
Yes, Recordia® can be used on any device which has a secure internet access, be it a laptop, desktop, smart phone or tablet.
Do the call recordings show in Recordia® in real time?
Yes, the calls are shown on the Recordia® interface within seconds.
How long does it take for call recordings to expire?
It depends on the retention period set by the administrator according to a specific regulation the company user has to be compliant with or to other needs.
Discover the power of Recordia® and unlock your full potential!
Our team of seasoned experts will guide you towards the best approach to overcome any obstacle with ease. Contact us now and experience the ultimate solution to all your needs!
Brochure
Explore the world of Recordia! Download our brochure to discover more.
Use Cases
Discover Recordia®’s versatility through its wide array of use cases.